.png){kind=logo}
Approaches to displaying data protection information in Citizen Space
Organisations using Citizen Space choose different approaches to displaying data protection information and making sure respondents will see it, so we thought it might be useful to share some examples below.
You can read the UK ICO's guidance on seeking consent from data subjects here (opens in new tab). This will be particularly useful for organisations looking to comply with GDPR.
Don't forget that in addition to the below content created by customers, each site has a privacy notice which is linked from the footer of every page in Citizen Space.
Provide information upfront on the overview page
This organisation has added the text of their privacy statement directly to the overview page, so that respondents will definitely have the opportunity to see and read it before they choose whether or not to participate in the activity.
Provide information upfront on the overview page AND reword the activity link to indicate active consent
This organisation has taken a similar approach but with the additional step of rewording the call-to-action link text, so that respondents know if they continue to the activity, this action will be taken as agreement to the terms of the privacy notice.
Provide information in a fact bank at the start of the activity
Rather than providing the privacy notice upfront on the overview page, some organisations prefer to include it on the first page respondents see in the activity. It works well to put the information in a fact bank component, which looks like a link and pops open to reveal more information when someone clicks on it.
Provide information in a fact bank at the start of the activity AND include a required question to confirm active consent
This organisation has taken a similar approach but with the addition of a required question to confirm that the respondent has read and agreed to the privacy statement. This is a foolproof way of making sure that it can't be missed or overlooked, since the respondent won't be able to progress in the activity without indicating that they consent to the statement.
