Activity types - the different activity types

All Citizen Space subscriptions have a set of core activity types available including:

Each type will have a tailored template to make it easier and faster to get you engagement built and launched. The type you choose changes what respondents see in the 'call-to-action box' on the Overview page of your activity. Survey and Form are the most flexible types with almost all options and settings available in the templates.

Tip: Use our Choosing the right activity type diagram (coming soon) to help you select the right tool for the job.


Survey

Use Survey to gather feedback, opinions, or insights and quickly understand the sentiment, as well as publish responses.

Surveys are designed to collect subjective information and understand trends or preferences. The data collected is often both objective and subjective data, including opinions, feelings, and attitudes. Surveys are used for research, analysis, decision making, and understanding behaviour.

This template has some built-in functionality to make it easy to get started with building your survey.

Examples include: 

  • consultation surveys
  • public research surveys
  • staff engagement surveys
  • planning surveys
  • customer satisfaction surveys

Key things to know:

  • All navigation sections are available in this template.
  • Response publishing can be turned on (default is off).
  • All optional sections and configurations are available in this template.

Screenshot of a Survey type dashboard which includes total responses, open and close dates, table of recent responses, a block for template feedback, an analysis block, and a graph of responses over time.


Form

Use Form to collect specific, structured information quickly and efficiently. 

Forms are focused on collecting factual, objective data such personal information, organisation or business information, and other pieces of related information for a specific action or process.

This template has some built-in functionality to make it easy to get started with building your form.

Examples include: 

  • registration forms
  • application forms
  • expressions of interest
  • contact forms

Key things to know:

  • All navigation sections are available in this template.
  • Response publishing can be turned on (default is off).
  • All optional sections and configurations are available in this template.

Screenshot of a Form type dashboard which includes total responses, open and close dates, table of recent responses, a block for template feedback, an analysis block, and a graph of responses over time.


Event registrations

There are 2 types of event registration types:

Event registration (in person)

Use this activity type to collect attendee details and manage event sign-ups for in-person events

Event registrations include preset attendee questions so you can quickly collect the information you need.

Examples include: 

  • meetings
  • staff workshops
  • lectures
  • events
  • training sessions

Key things to know:

  • All registrants will receive an email confirmation of their registration.
  • There is no 'Almost done' page included in the registration form.
  • Feedback and results and response publishing are not available in this template.

Screenshot of Event registration (in person) dashboard which includes the total registrations, the recent registration responses table, a block to request a custom template, and a registrations over time chart.


Call to action page

Use a Call to action page to share key details clearly and effectively with your audience.

This option gives you an Overview page to share information. You can add details of how to participate in the call-to-action box.

Examples include: 

  • link to external engagement activities
  • provide a downloadable document
  • link to an email address for direct contact
  • list key notice information, and
  • more non-verbal or form based activities

Key things to know:

  • This activity type does not include the option to add question pages nor manual responses.

Screenshot of a Call to Action page Dashboard which includes a preview block showcasing part of the Overview page with a link to go to the full preview and a share feedback block.


Please note that once the 'Add Activity' button is selected, the activity type cannot be changed. The only way to correct this is to recreate the activity as the correct type, then delete the incorrect one.

Once you've decided on your activity type, learn how to set it up.