I'm a Site Admin for Citizen Space, what do I need to know?

This article provides a list of articles it might be helpful to refer to if you've recently become a Site Admin for your organisation's Citizen Space site.

Managing users

• Internal users - what types are there and what can they do? - this article in particular is a useful one to bookmark!
• Internal users - how do I add and manage users?
• Internal users - how do I delete a user?
• Passwords - how do I set (or re-set) user passwords?
• The Citizen Space department structure

Managing activities

• How do I search for activities and advice in case you can’t find a specific activity you’re looking for
• Quick start guide - Citizen Space
• Activity types - what are the different Citizen Space activity types?
• What is the dashboard?
• Saved questions
• Saved pages
• Editing a question in a live survey that already contains response data
• Responses – how do I download or export responses? - you can export a respondent’s individual PDF response to send to them if they request one (e.g. if their acknowledgment email is blocked for any reason.)
• Marking an activity as complete – useful feature that can help with data retention processes (if you don’t think this feature is switched on for your site, let us know & we can switch it on for you.)
• Citizen Space email notifications for respondents
• Citizen Space email notifications for internal users

Other useful info

• Support - how do I request support?
• Product development - a little about how Citizen Space is developed
• Citizen Space Aggregator - this site scoops together almost all of the public activities happening on Citizen Space sites around the world & puts them all in one place for you to browse. 

If you get stuck, we're always happy to help; please just drop us a line to support@delib.net.