I'm a Site Admin for Citizen Space, what do I need to know?

This article provides a list of articles it might be helpful to refer to if you've recently become a Site Admin for your organisation's Citizen Space site.

Managing users

• Internal users - what types are there and what can they do? - this article in particular is a useful one to bookmark!
• Internal users - how do I add and manage users?
• Internal users - how do I delete a user?
• Passwords - how do I set (or re-set) user passwords?
• The Citizen Space department structure

Managing activities

• How do I search for activities and advice in case you can’t find a specific activity you’re looking for
• Quick start guide - Citizen Space
• Activity types - what are the different Citizen Space activity types?
• What is the dashboard?
• Saved questions
• Saved pages
• Editing a question in a live survey that already contains response data
• Responses – how do I download or export responses? - you can export a respondent’s individual PDF response to send to them if they request one (e.g. if their acknowledgment email is blocked for any reason.)
• Marking an activity as complete – useful feature that can help with data retention processes (if you don’t think this feature is switched on for your site, let us know & we can switch it on for you.)
• Citizen Space email notifications for respondents
• Citizen Space email notifications for internal users

Other useful info

• Support - how do I request support?
• Product development - a little about how Citizen Space is developed
• Citizen Space Aggregator - this site gathers together almost all of the public activities happening on Citizen Space sites around the world and puts them all in one place for you to browse. 

If you get stuck, we're always happy to help; please just drop us a line to support@delib.net.